Feedback from previous guests about their experience.
60%
liked the hotel and would stay again
comfortable rooms
friendly staff
need renovation
limited dining options
6.0/10
Guest rating
Rooms
7.2
Location
7.2
Service
7.2
Dining
5.0
Guest reviews
6.0/10
based on 5 reviews
3.5/5
based on 1057 reviews
7.7
7.7/10 based on 1598 reviews
#18 of 38 hotels in Darwin based on Tripadvisor
Hugh
United Kingdom,
March
2024
6.0/10
The hotel had some issues with the room not being resolved, but overall it was spotless and smelled divine. The rooms are dated and small, and the air conditioning was too cold in the sitting room. The service was inconsistent, with some staff doing their best but others being rude at times. The location, while lovely with views of the bay and sunsets, is a bit far from the city and can get crowded on weekends. The dining experience was below par, with limited options and essentials running out. The facilities need improvement, particularly with keeping up with demand.
Rooms
7.0
The rooms were spotless and smelled divine, but dated and small. The air conditioning in the sitting room was too cold.
Service
6.0
The staff were doing their best with limited numbers, but some were rude at times.
Location
7.0
The location was lovely with views of the bay and sunsets, but a bit far from the city. It can get crowded on weekends.
Dining
5.0
The dining experience needs improvement, with essentials running out and limited options available.
Facilities
5.0
Facilities need improvement, particularly with keeping up with demand.
Bob
United Kingdom,
October
2023
7.6/10
I had a really good stay at the hotel. The room, although a bit dated, was magnificent with amazing sea views and a luxurious spa bath. The service was top-notch, with helpful staff. The location was excellent by the ocean, but could get crowded on weekends. The dining experience was average and a bit expensive. Overall, a great place to relax and enjoy the view.
Rooms
8.0
The room was spacious and had incredible sea views, but the bed placement could be improved for better ocean scenery.
Service
9.0
The staff were all very helpful and accommodating during my stay.
Location
8.0
The hotel's location by the ocean was excellent, perfect for sunsets and enjoying the beach.
Dining
6.0
The dining options were average and a bit pricey for what was offered.
Facilities
7.0
The hotel facilities were good, but there was room for improvement in the dining area.
Andrew
United Kingdom,
September
2023
5.8/10
I had a mixed experience at this hotel. The rooms were spacious and comfortable, but they really need a renovation. The service was friendly overall, yet there were instances of neglect around the pool area. The location was convenient for activities nearby but not well maintained. The dining options were limited and not well organized.
Rooms
7.0
The rooms, although spacious and comfortable, are in need of renovation.
Service
7.0
The service was friendly but lacked attention to detail in some areas.
Location
5.0
The location was convenient for nearby activities but wasn't well maintained.
Dining
5.0
The dining options were limited and disorganized.
Facilities
6.0
The facilities could use some improvements for a better overall experience.
comfortable rooms
need renovation
Steven
United Kingdom,
July
2023
7.0/10
The hotel has a beautiful location near Mindil Beach, offering easy access to the vibrant markets and Cullen Bay. The rooms are excellent although some areas need better cleaning due to maintenance issues. The staff are friendly and helpful, but certain services may be understaffed. Dining options are below expectations despite lovely homemade cakes. The facilities are well-maintained but can be improved.
Rooms
7.0
The rooms are excellent despite maintenance issues like aircon leaks and cleanliness concerns.
Service
8.0
The reception staff were super helpful and friendly, yet other services might lack staffing support.
Location
9.0
The hotel is very well maintained and lovely, close to Mindil markets and with beautiful views.
Dining
5.0
The dining experience falls below par, relying on guests queuing up and limited options.
Facilities
6.0
Facilities are decent but could see improvements for a better overall experience.
Alastair
United Kingdom,
May
2023
6.2/10
Overall, my stay at this hotel was a mixed experience. The rooms, although in need of refurbishment, provided a decent stay; however, the noisy environment due to poor ventilation was a downside. The service, except for the reception staff, was not as friendly as expected. The location was convenient in some aspects but distant from the main downtown area. The dining experience, although promising, fell short due to staff issues. The facilities had some room for improvement.
Rooms
7.0
The rooms are old and need refurbishment, but they served their purpose despite the noise from the front area.
Service
6.0
The reception staff were friendly, but the overall service lacked that friendliness I expected.
Location
7.0
The location is convenient in some ways, but it lacks proximity to downtown Darwin.
Dining
5.0
The dining experience had potential, but constant shortages affected the overall enjoyment.
Facilities
6.0
The facilities need some attention to detail for a more pleasant guest experience.
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